I arrive to my seats Friday and what do I see? A partial field!!
My seats and many more now have obstructed views due to the poor installation of new signs around the stadium.
Throughout the game I found others with similar issues and most were livid. It has to be be fixed.
All they need to do is install new brackets on the concrete and lower the sign by a foot.
This can not stay as is. Sadly its soo bad I wouldn't be able to continue as a season ticket holder.
Let the Bomber office know. I am certain that they will try to accommodate you.
Quote from: ModAdmin on June 02, 2024, 11:08:45 PMLet the Bomber office know. I am certain that they will try to accommodate you.
I seriously have my doubts this will be fixed in short order.
The entire first row of the upper decks signage blocks the first 5 yards the entire length of the field without being on the edge of my seat.
It is ridiculous no thought was put into place when installing this!
Big job to fix.
Quote from: boscoe on June 02, 2024, 10:46:02 PMI arrive to my seats Friday and what do I see? A partial field!!
My seats and many more now have obstructed views due to the poor installation of new signs around the stadium.
Throughout the game I found others with similar issues and most were livid. It has to be be fixed.
All they need to do is install new brackets on the concrete and lower the sign by a foot.
This cannot stay as is. Sadly its soo bad I wouldn't be able to continue as a season ticket holder.
You are 100% correct. This disappoints me the club could not foresee this. I am quite upset about this as well.
Quote from: GOLDMEMBER on June 02, 2024, 11:19:06 PMYou are 100% correct. This disappoints me the club could not foresee this. I am quite upset about this as well.
have you contacted the office? I have emailed and havent gotten a response. I'm gonna call Monday.
This isnt a nuisaance but a complete travesty that affects my enjoyment of the game.
everyone at the game was furious and many more weren't even there to see it yet. this also affects rows behind as I overheard someone about in row 6 complaining.
the bombers have to be hearing from so many that it will take them days to get back to me.
What a joke, push them to fix it!
I am in row 3 and can still see the whole field but I can no longer see the opposition's players on the sidelines unless I lean forward.
If they dont lower the signs they can just raise all the seats a few inches higher like the Jets did. lol
Quote from: boscoe on June 03, 2024, 01:11:07 AMhave you contacted the office? I have emailed and havent gotten a response. I'm gonna call Monday.
This isnt a nuisaance but a complete travesty that affects my enjoyment of the game.
everyone at the game was furious and many more weren't even there to see it yet. this also affects rows behind as I overheard someone about in row 6 complaining.
the bombers have to be hearing from so many that it will take them days to get back to me.
I'll be calling them tomorrow do not worry! This cannot stay the way it is.
Quote from: gobombersgo on June 03, 2024, 02:29:03 AMI am in row 3 and can still see the whole field but I can no longer see the opposition's players on the sidelines unless I lean forward.
If they dont lower the signs they can just raise all the seats a few inches higher like the Jets did. lol
It is far worse at row 1. The field of play is 5-10% blocked without sitting on the edge of my seat.
Quote from: GOLDMEMBER on June 03, 2024, 02:47:09 AMIt is far worse at row 1. The field of play is 5-10% blocked without sitting on the edge of my seat.
where I am each seat is different. next to me they cant see part of endzone. next to it they cant see sideline and corner of endzone.
Are you guys talking 200-level? What signs? Did they put signs over where there used to be the barred railing? So now you can't see through the railings like before?
I'm way up high in 200-level and the view was exactly the same as last year for me. I can see the guys standing on my-side sidelines but not the actual bench... but that's normal. I can see the entire field minus the very back corner of the EZ, but again, that's normal. Love my seats!
If you're talking the 100-level, this will be even more disturbing...
Besides the revamped ring of honor, I didn't notice anything different/new about the signage. But then again I never pay any attention to signs.
I'll check out the pics I got of game 1 and see if I can tell what you guys are seeing.
Regardless, it almost certainly will not be an easy fix for WFC, nor cheap, and maybe not even possible without massive expenditure on all-new signage. And they won't do that unless a looooooot people rage-complain. You may get some perks to offset the inconvenience though. And TM probably would be forced to mark the seats as "obstructed view".
Quote from: TecnoGenius on June 03, 2024, 07:18:58 AMAre you guys talking 200-level? What signs? Did they put signs over where there used to be the barred railing? So now you can't see through the railings like before?
I'm way up high in 200-level and the view was exactly the same as last year for me. I can see the guys standing on my-side sidelines but not the actual bench... but that's normal. I can see the entire field minus the very back corner of the EZ, but again, that's normal. Love my seats!
If you're talking the 100-level, this will be even more disturbing...
Besides the revamped ring of honor, I didn't notice anything different/new about the signage. But then again I never pay any attention to signs.
I'll check out the pics I got of game 1 and see if I can tell what you guys are seeing.
Regardless, it almost certainly will not be an easy fix for WFC, nor cheap, and maybe not even possible without massive expenditure on all-new signage. And they won't do that unless a looooooot people rage-complain. You may get some perks to offset the inconvenience though. And TM probably would be forced to mark the seats as "obstructed view".
200 level due to ring of honor and new signs on other side that show grey cup yrs. most is empty space.
if they dont fix I'll have to cancel. I'm sure others will. ruins the entire game.
Quote from: TecnoGenius on June 03, 2024, 07:18:58 AMAre you guys talking 200-level? What signs? Did they put signs over where there used to be the barred railing? So now you can't see through the railings like before?
I'm way up high in 200-level and the view was exactly the same as last year for me. I can see the guys standing on my-side sidelines but not the actual bench... but that's normal. I can see the entire field minus the very back corner of the EZ, but again, that's normal. Love my seats!
If you're talking the 100-level, this will be even more disturbing...
Besides the revamped ring of honor, I didn't notice anything different/new about the signage. But then again I never pay any attention to signs.
I'll check out the pics I got of game 1 and see if I can tell what you guys are seeing.
Regardless, it almost certainly will not be an easy fix for WFC, nor cheap, and maybe not even possible without massive expenditure on all-new signage. And they won't do that unless a looooooot people rage-complain. You may get some perks to offset the inconvenience though. And TM probably would be forced to mark the seats as "obstructed view".
The process may not be complete yet, but it sure sounds like someone in the planning dept. screwed up.
Sounds like an uncharacteristic and easily avoidable flub by the Bombers. I sure hope they can remedy in short order. Those front row 200 level seats are/were arguably some of the best seats in the house.
The Blue Bombers are aware of the issues of obstructed views and are working to find a solution.
Bombers should be compensating those impacted, maybe discounted merch, food, etc. Maybe free tickets for ST to bring a friend. Small gesture goes a long way.
I spoke with Carol today regarding this issue. She tells me the Blue Bombers have been fully informed, and Wade is aware of this pressing matter. Proper steps will be taken to correct however it may take some time.
Apparently, the season-ticket holders will receive a message from the club on planned correction.
I sit in 231 and saw the new sign location when I got to the game Fiday. Interestingly enough, I said to my buddy beside me that those fans in row 1 across the way are not going to be happy...lol!
As said earlier here...very uncharacteristic blunder. I really can not see Wade accepting this as status quo.
The placement of the signs was without a doubt approved by a non fan or someone that knows nothing about sightlines and the fan experience.
Check your emails
We dropped the ball: the new Ring of Honour and Grey Cup tributes at the 200 level were misaligned, obstructing your view. No excuses – we're on it.
Immediate action is underway to lower these signs and restore your clear sightlines. However, the clock is against us and the fix won't be completed for the upcoming June 6th game.
Your game day experience is our top priority. To thank you for your patience while we correct this issue and acknowledging that your sightlines will have been impacted for the preseason game and the home opener, we are providing you with an account credit that is equal to the full value of your tickets for this Thursday's game. If your account is paid in full for this season, you can use this credit for future ticket purchases, your 2025 membership renewal, or the 2025 Grey Cup. This credit will be applied to your account by June 15th.
Thank you for your understanding and patience as we hustle to make things right.
Go Bombers,
Wade Miller
Quote from: gobombersgo on June 03, 2024, 08:11:11 PMCheck your emails
We dropped the ball: the new Ring of Honour and Grey Cup tributes at the 200 level were misaligned, obstructing your view. No excuses – we're on it.
Immediate action is underway to lower these signs and restore your clear sightlines. However, the clock is against us and the fix won't be completed for the upcoming June 6th game.
Your game day experience is our top priority. To thank you for your patience while we correct this issue and acknowledging that your sightlines will have been impacted for the preseason game and the home opener, we are providing you with an account credit that is equal to the full value of your tickets for this Thursday's game. If your account is paid in full for this season, you can use this credit for future ticket purchases, your 2025 membership renewal, or the 2025 Grey Cup. This credit will be applied to your account by June 15th.
Thank you for your understanding and patience as we hustle to make things right.
Go Bombers,
Wade Miller
Exceptional response and fair offer. Can you imagine Wade giving you the death stare cause you screwed this up...
good and fair response.
lots of fans got heated cause of being afraid nothing would be done.
its gonna get fixed.
thank you!
Good job Wade.
Closed issue.
Slow clap to Wade, Carol and the entire org. For those that want to use their credit this year, you could ask if you could get extra tickets for friends. I have done this before (Cc charged) and all I didn't was contact Carol or another sales rep. and it was so easy! You avoid the fees this way ;).
Quote from: gobombersgo on June 03, 2024, 08:11:11 PMYour game day experience is our top priority. To thank you for your patience while we correct this issue and acknowledging that your sightlines will have been impacted for the preseason game and the home opener, we are providing you with an account credit that is equal to the full value of your tickets for this Thursday's game. If your account is paid in full for this season, you can use this credit for future ticket purchases, your 2025 membership renewal, or the 2025 Grey Cup. This credit will be applied to your account by June 15th.
Wow, now that's customer service!! Great work WFC. I'm sure those impacted will understand it can't be done with only a few days' notice. I think they'll get 2 weeks before the game after (right?) to get it done. Everyone in those sections should tell their seat neighbours who have no idea what's going on that WFC is fixing the problem so they don't all stew at the home opener!
This won't be great for the WFC bottom line, but it's a reasonable action.
And here I was complimenting how great the new blue ring of honor looked from west side!! Doh. Still does look great... it'll just have to look great lower down, eh? I hope there's not something else in the way that will make this difficult...